Is buying from Friends Shop secure?
Will my personal details be stored?
Are purchases tax deductible?
How do I make an online purchase?
Where do profits from Friends Shop purchases go?
What do I do if I have problems placing an order?
How do I know my order has been placed?
What payment methods are accepted?
Is GST included in the price?
I'd like to place an order, but there is no (or low) stock. What do I do?
I'd like to order an item in bulk. How do I do this?
Where can I get a promotional code?
I have misplaced my tax invoice. How do I get a copy?
How are Postage and Handling charges calculated?
Do you deliver to other countries?
When will I receive my order?
Can I pick up my order?
What if I am not satisfied with a product?
What do I do if I receive an incorrect or damaged item?
How will my order be packaged?
How do I know when my order will be shipped?
Got any other questions?